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FAQ

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PayPal : Multiple Currencies

Use your current PayPal account to make payments in:

Canadian Dollars
Euros
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Yen
Australian Dollars
New Zealand Dollars
Swiss Francs
Hong Kong Dollars
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Pay for purchases in your selected currency
Payment is automatically converted to your desired currency
No need to hold a balance in another currency to send a payment


How do I use the files ?

The files are saved in Powerpoint-pps format. If you go over the title of an exercise with the mouse, a hand appears. Click on this hand to go to the wanted exercise. Use the buttons home- arrow up - arrow down – replay to navigate in the file.
In order to start the animation click somewhere in the page. Sometimes you need to click again to activate an elaboration or a variation of the exercise. After having used the replay-button, click in the page again to restart the animation.
For security reasons the files cannot be copied. If you do so, you can lose all the animations. Moreover the powerpoint presentations cannot be edited.
To end the presentation click the Esc-button a few times.
All files are compatible with PowerPoint 2002, 2003 or higher on Windows XP and Vista. Mac user need PowerPoint for Mac X or higher.
If you would have questions, remarks or suggestions, you can contact us anytime at info@volleyconcept.eu.


Can I transfer an amount ?

You can transfer the money on the following account

From Belgium: 750-6296751-57

International transactions:

Bank : Axa Bank Europe
IBAN: BE09750629675157
BIC-CODE: AXABBE22

to:
VOLLEYCONCEPT.EU
RECHTSTRAAT 6
9160 LOKEREN
BELGIUM

Please send an accompanying email with the correct order (numbers + language of the training sessions) to info@volleyconcept.eu.
You then receive a login for the website within 4 working days.


I don’t have PowerPoint installed or I have an older version of PowerPoint.

No problem.
If you do not have Microsoft Office with PowerPoint Software installed, it is still possible to see the PowerPoint presentations with the FREE Microsoft PowerPoint Viewer 2007. You can download it using the following link:

Download here .

Or via Google: ”powerpointviewer”.


I have paid with PayPal (Visa – MasterCard). How do I get the exercises ?

You receive an email confirmation of your purchase. You can download your files from our website. With your email address and your personal password you can download the ordered training sessions immediately.

To download your ordered files, please login to the website:
http://www.volleyconcept.eu/login

Have fun with the purchased training sessions!


Can I pay with Western Union ?

Yes.
Please contact us: info@volleyconcept.eu


Pay by credit card ?

At the homepage : log in
Choose Practices
Select All
Add selected items to shopping cart
Secure online payment
Paypal-site : Don't have a PayPal account?
Use your credit card or bank account (where available).
Click : Continue
Pay by credit card


Volleyconcept and IPAD ?

It works !

Contact us for further details : info@volleyconcept.eu


Can I pay with NETELLER ?

Yes.
Please contact us: info@volleyconcept.eu